• Prerequisites
• Backup and Restoring procedures
• Object storage
  • Backups to S3
  • Backups to Google Cloud Storage (GCS)
  • Backups to Azure blob storage
• Troubleshooting
  • Pod eviction issues
  • “Bucket not found” errors
  • “AccessDeniedException: 403” errors in GCP
  • “ERROR: /home/git/.s3cfg: None” error when running backup-utility with --backend s3
  • “PermissionError: File not writable” errors using S3

Backup and restore a GitLab instance

GitLab Helm chart provides a utility pod from the Toolbox sub-chart that acts as an interface for the purpose of backing up and restoring GitLab instances. It is equipped with a backup-utility executable which interacts with other necessary pods for this task. Technical details for how the utility works can be found in the architecture documentation.

Prerequisites

• Backup and Restore procedures described here have only been tested with S3 compatible APIs. Support for other object storage services, like Google Cloud Storage, will be tested in future revisions.

• During restoration, the backup tarball needs to be extracted to disk. This means the Toolbox pod should have disk of necessary size available.

• This chart relies on the use of object storage for artifacts, uploads, packages, registry and lfs objects, and does not currently migrate these for you during restore. If you are restoring a backup taken from another instance, you must migrate your existing instance to using object storage before taking the backup. See issue 646.

Backup and Restoring procedures

• Backing up a GitLab installation
• Restoring a GitLab installation

Object storage

We provide a MinIO instance out of the box when using this charts unless an external object storage is specified. The Toolbox connects to the included MinIO by default, unless specific settings are given. The Toolbox can also be configured to back up to Amazon S3 or Google Cloud Storage (GCS).

Backups to S3

The Toolbox uses s3cmd to connect to object storage. In order to configure connectivity to external object storage gitlab.toolbox.backups.objectStorage.config.secret should be specified which points to a Kubernetes secret containing a .s3cfg file. gitlab.toolbox.backups.objectStorage.config.key should be specified if different from the default of config. This points to the key containing the contents of a .s3cfg file.

It should look like this:

helm install gitlab gitlab/gitlab \
  --set gitlab.toolbox.backups.objectStorage.config.secret=my-s3cfg \
  --set gitlab.toolbox.backups.objectStorage.config.key=config .

s3cmd .s3cfg file documentation can be found here

In addition, two bucket locations need to be configured, one for storing the backups, and one temporary bucket that is used when restoring a backup.

--set global.appConfig.backups.bucket=gitlab-backup-storage
--set global.appConfig.backups.tmpBucket=gitlab-tmp-storage

Backups to Google Cloud Storage (GCS)

To backup to GCS you must set gitlab.toolbox.backups.objectStorage.backend to gcs. This ensures that the Toolbox uses the gsutil CLI when storing and retrieving objects. Additionally you must set gitlab.toolbox.backups.objectStorage.config.gcpProject to the project ID of the GCP project that contains your storage buckets. You must create a Kubernetes secret with the contents of an active service account JSON key where the service account has the storage.admin role for the buckets you will use for backup. Below is an example of using the gcloud and kubectl to create the secret.

export PROJECT_ID=$(gcloud config get-value project)
gcloud iam service-accounts create gitlab-gcs --display-name "Gitlab Cloud Storage"
gcloud projects add-iam-policy-binding --role roles/storage.admin ${PROJECT_ID} --member=serviceAccount:gitlab-gcs@${PROJECT_ID}.iam.gserviceaccount.com
gcloud iam service-accounts keys create --iam-account gitlab-gcs@${PROJECT_ID}.iam.gserviceaccount.com storage.config
kubectl create secret generic storage-config --from-file=config=storage.config

Configure your Helm chart as follows to use the service account key to authenticate to GCS for backups:

helm install gitlab gitlab/gitlab \
  --set gitlab.toolbox.backups.objectStorage.config.secret=storage-config \
  --set gitlab.toolbox.backups.objectStorage.config.key=config \
  --set gitlab.toolbox.backups.objectStorage.config.gcpProject=my-gcp-project-id \
  --set gitlab.toolbox.backups.objectStorage.backend=gcs

In addition, two bucket locations need to be configured, one for storing the backups, and one temporary bucket that is used when restoring a backup.

--set global.appConfig.backups.bucket=gitlab-backup-storage
--set global.appConfig.backups.tmpBucket=gitlab-tmp-storage

Backups to Azure blob storage

Azure blob storage can be used to store backups by setting gitlab.toolbox.backups.objectStorage.backend to azure. This will enable Toolbox to use the included copy of azcopy to transmit and retrieve the backup files to the Azure blob storage.

To use Azure blob storage, one will need to create a storage account in an existing resource group. Create a config secret with your storage account’s name, access key and blob host.

Create a config file containing the paramters:

# azure-backup-conf.yaml
azure_storage_account_name: <storage account>
azure_storage_access_key: <access key value>
azure_storage_domain: blob.core.windows.net # optional

The following kubectl command can be used to create the Kubernetes Secret:

kubectl create secret generic backup-azure-creds \
  --from-file=config=azure-backup-conf.yaml

Once the Secret has been created, the GitLab Helm chart can be configured by adding the backup settings to your deployed values or by supplying the settings on the Helm command line. For example:

helm install gitlab gitlab/gitlab \
  --set gitlab.toolbox.backups.objectStorage.config.secret=backup-azure-creds \
  --set gitlab.toolbox.backups.objectStorage.config.key=config \
  --set gitlab.toolbox.backups.objectStorage.backend=azure

The access key from the Secret is used to generate and refresh shorter-lived shared access signature (SAS) tokens to access the storage account.

In addition, two buckets/containers need to be created beforehand, one for storing the backups, and one temporary bucket that is used when restoring a backup. Add the bucket names to your values or settings. For example:

--set global.appConfig.backups.bucket=gitlab-backup-storage
--set global.appConfig.backups.tmpBucket=gitlab-tmp-storage

Troubleshooting

Pod eviction issues

As the backups are assembled locally outside of the object storage target, temporary disk space is needed. The required space might exceed the size of the actual backup archive. The default configuration will use the Toolbox pod’s file system to store the temporary data. If you find pod being evicted due to low resources, you should attach a persistent volume to the pod to hold the temporary data. On GKE, add the following settings to your Helm command:

--set gitlab.toolbox.persistence.enabled=true

If your backups are being run as part of the included backup cron job, then you will want to enable persistence for the cron job as well:

--set gitlab.toolbox.backups.cron.persistence.enabled=true

For other providers, you may need to create a persistent volume. See our Storage documentation for possible examples on how to do this.

“Bucket not found” errors

If you see Bucket not found errors during backups, check the credentials are configured for your bucket.

The command depends on the cloud service provider:

• For AWS S3, the credentials are stored on the toolbox pod in ~/.s3cfg. Run:

  s3cmd ls
  

• For GCP GCS, run:

  gsutil ls
  

You should see a list of available buckets.

“AccessDeniedException: 403” errors in GCP

An error like [Error] AccessDeniedException: 403 <GCP Account> does not have storage.objects.list access to the Google Cloud Storage bucket. usually happens during a backup or restore of a GitLab instance, because of missing permissions.

The backup and restore operations use all buckets in the environment, so confirm that all buckets in your environment have been created, and that the GCP account can access (list, read, and write) all buckets:

1. Find your toolbox pod:

   kubectl get pods -lrelease=RELEASE_NAME,app=toolbox
   

2. Get all buckets in the pod’s environment. Replace <toolbox-pod-name> with your actual toolbox pod name, but leave "BUCKET_NAME" as it is:

   kubectl describe pod <toolbox-pod-name> | grep "BUCKET_NAME"
   

3. Confirm that you have access to every bucket in the environment:

   # List
   gsutil ls gs://<bucket-to-validate>/
   
   # Read
   gsutil cp gs://<bucket-to-validate>/<object-to-get> <save-to-location>
   
   # Write
   gsutil cp -n <local-file> gs://<bucket-to-validate>/
   

“ERROR: /home/git/.s3cfg: None” error when running backup-utility with --backend s3

This error happens when a Kubernetes secret containing a .s3cfg file was not specified through the gitlab.toolbox.backups.objectStorage.config.secret value.

To fix this, follow the instructions in backups to S3.

“PermissionError: File not writable” errors using S3

An error like [Error] WARNING: <file> not writable: Operation not permitted happens if the toolbox user does not have permissions to write files that match the stored permissions of the bucket items.

To prevent this, configure s3cmd not to preserve file owner, mode and timestamps by adding the following flag to your .s3cfg file referenced via gitlab.toolbox.backups.objectStorage.config.secret.

preserve_attrs = False